Refund & Cancellation Policy
Last Updated: April 9, 2026
This policy is designed to create clarity, mutual respect, and sustainability for both you and our business.
By booking a service, purchasing a ticket, or making a purchase, you agree to the following terms.
Events (Art + Healing Gatherings)
All Ticket Sales
All event tickets are non-refundable
Tickets may be:
Transferred to another person (see below)
Converted into credit for a future event
Event Credits
Credits must be used within 30 days
Credits apply to the same type of event, unless otherwise agreed upon in writing
Ticket Transfers
A ticket transfer means you may give your spot to another person if you are unable to attend
Transfers must be completed 24–48 hours before the event
You are responsible for coordinating the transfer and notifying us with the new attendee’s name and contact information
No-Shows
No refunds, credits, or transfers will be provided for no-shows
A no-show is defined as failure to attend without prior notice
If We Cancel or Reschedule an Event
If an event is canceled due to:
Weather
Emergency
Low attendance
Other unforeseen circumstances
You will receive:
A credit toward a future event
If no future event is available or scheduled:
A refund may be provided upon request
Services (Photography, Videography, Content Creation)
Deposits
A 25% non-refundable deposit is required to secure your booking
Rescheduling
One (1) reschedule is permitted
The new date must be scheduled within 30 days of the original booking
Additional rescheduling requests may require a new deposit
Cancellations
More than 7 days before service:
Up to 50% of the total payment may be refunded
Deposit remains non-refundable
Within 7 days:
Partial refund may be provided at our discretion
Within 48 hours:
No refunds will be issued
No-Shows / Lack of Communication
If a client fails to show up or becomes unresponsive:
No refunds will be issued
Services may be considered forfeited
Products
Digital Products
All digital product purchases are non-refundable
Due to the nature of digital downloads, all sales are final
Physical Products (Print-on-Demand)
If your item is:
Damaged → eligible for replacement
Lost in transit → eligible for replacement
Incorrect item received → eligible for replacement
We do not accept returns or refunds for:
Change of mind
Incorrect selections made at checkout
Payment Issues
If a payment fails, is disputed, or is not completed:
We reserve the right to pause services
We may withhold deliverables until payment is resolved
Force Majeure
We are not responsible for delays or cancellations due to circumstances beyond our control, including:
Weather
Illness
Emergencies
Venue or travel disruptions
In these situations:
We will prioritize rescheduling where possible
Refunds are not guaranteed but may be considered depending on the situation
Final Note
This policy is in place to:
Honor the time, energy, and preparation that go into each content service and experience
Create clear expectations for all participants and clients
Support a sustainable and aligned business for the long term
We appreciate your understanding and respect for these boundaries.
Changes to This Policy
We may update this Refund & Cancellation Policy as our business evolves.
Changes will be reflected by the “Last Updated” date.
Contact
If you have any questions about this Privacy Policy or your data, please contact: